What the Heck Is Going on in Higher Ed? A Conversation with Education Leader Ann Kirschner, PhD

The U.S. higher education sector is undergoing profound transformation — and not always by choice. At the intersection of political ideology, funding cuts, and rapidly shifting technologies, colleges and universities find themselves caught in a storm of scrutiny, resentment, and reinvention. From heated debates over diversity, equity, and inclusion (DEI) to questions about the value of degrees and the impact of AI, higher ed is at a crossroads like never before.

In this timely episode, I sat down with the remarkable Ann Kirschner — entrepreneur, academic leader, innovator, and storyteller — to explore what’s really happening across the landscape of American higher education, and what can be done to bridge divides and find practical, creative ways for higher ed to provide value to all students regardless of economic background or identity. Ann, who has served in leadership roles at institutions like CUNY, ASU, and Hunter College, brings not only sharp insight but a deep personal connection to the American education story.

Understanding the Turbulence

Ann outlines two major buckets of pressure facing higher education today:

  1. Structural, long-standing challenges — like affordability, outdated curricula, graduation rates, and the misalignment between learning and career readiness. These are not new and have been building for decades.
  2. Newer ideological and political pressures — including federal cuts to research funding, critiques of DEI programs, and attacks on academic freedom. These have escalated sharply in recent years, often used as a blunt response to real or perceived institutional elitism.

We discussed how many of these critiques — particularly from lower-income and historically excluded communities — stem from genuine frustration. For too long, higher ed has rewarded exclusivity and left too many behind. As Ann puts it, “a brand that prizes exclusion rather than upward mobility” is ripe for backlash.

The Value of Research and Public Investment

Ann draws a sharp distinction between constructive reform and destructive disruption. She emphasizes the essential role of the federal government in fueling American innovation — particularly in science and research — and warns that recent proposed cuts to indirect research costs threaten not just universities, but the future of American competitiveness.

Private philanthropy, she reminds us, is not a viable replacement for robust public funding: “It’s the federal government that has historically fueled discoveries that touch every part of our lives — from vaccines to smartphones.”

Where Innovation Is Thriving

Despite the turbulence, bright spots remain. Institutions like Arizona State University (where both Ann and I serve as senior advisors) are flipping the script on traditional prestige models by focusing on inclusion, scalability, and research that directly addresses community needs. CUNY, University of Michigan, Northeastern, and others are also advancing innovation through cross-sector partnerships, upskilling initiatives, and new uses of AI in education.

Ann highlights that innovation is not just about technology — it’s about mindset. Curiosity, adaptability, and public accountability are the traits that drive transformation.

Bridging Divides in a Polarized Era

Toward the end of our conversation, I asked Ann how we bridge the deep divides we see not just in higher ed, but in society at large. Her response was both practical and profound:

“It’s always about listening. It’s always about putting yourself in the other person’s shoes. And even when others aren’t kind or open-minded, we have to model that kind of behavior. That’s how change happens — from the top down and the inside out.”

She encourages leaders to stay grounded in values and committed to conversation — especially when it’s difficult. Kindness, patience, and courage, she says, must be our compass.

A Final Word: Reinvention Ahead

Ann left us with a powerful vision: the need for new models of higher education — more flexible, interdisciplinary, and aligned with the realities of today’s learners and labor markets. Her wish? To see institutions build fresh frameworks that retain the best of academia while opening new pathways to success.

“We need examples of new institutions that reflect this moment — ones that keep our values but update the model.”

As we reflect on our polarized landscape, this conversation reminded all of us that we’re not powerless. Innovation is possible. Dialogue matters. And the future of higher education — and democracy — depends on our ability to bridge divides, stay curious, and lead with courage and compassion.

Thanks for reading — and as always, keep seeking, keep questioning, and keep showing up in The Space In Between.

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